We are using the commissions module. We have onboa...
# administration
n
We are using the commissions module. We have onboarded a new subsidiary and for the next few months we need to import their sales orders. I setup an import utility to import Sales Orders with CONTRIBUTION % and it works great if I am the Administrator. HOWEVER, I cant find the permission that allows another role to set this field. They can set the employee, just not the %. Any suggestions? I've dug into help, suiteanswers, and google. Also, I do not see anything relevant in the Permissions XLS doc in SuiteAnswers.
m
Permission in Custom record ? Check if you have script with this module If yes deploy for these roles
n
@Marc thanks for the quick reply. I thought Custom Records as well; but, cant find a custom record that eludes to commissions. I did give Custom Records Entries = FULL a try but no luck.
m
It’s a bundle ?
n
Nope. Native NetSuite
Setup > Enable Features > Employees > Employee Commissions
m
Could you show me how to put the value on your sales order ? In sublist ? Custom field ?
n
CONTRIBUTION % is available if I am an Admin. If I am in any other role besides "ADMINISTRATOR" it is greyed out
m
Transactions > Employee Commission Transaction Transactions > Partner Commission Transaction On the Custom Role, Sales Role checkbox is marked
n
Unfortunately, no luck.
Logged out and back in. Cleared cache.
Have all three of those settings set on the role
m
You don’t have in permission > transaction >Commission Feature Setup ?Employee Commission Transaction? Sales order set up to full?
If not I think you can open a ticket to Netsuite
n
Yep. I just created a ticket with NetSuite.
Thanks for your help!
m
Can you give me an update when you get an answer?
n
100%
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