hi, i'm trying to create a customer invoice approval workflow. i'm not exactly sure what i'm doing wrong as no invoices show up and no action shows up even the workflow is already created. any ideas?
s
Sam-I-Am
10/16/2023, 4:12 PM
Did you turn on the approval routing in Accounting Preferences?
k
Kenny Ho
10/16/2023, 4:20 PM
yes i did!
s
Sam-I-Am
10/16/2023, 4:32 PM
need more info on the workflow - usually it is pretty straight forward process. Up on creation need to assign someone/role/group as approver to the button - are you doing that?
k
Kenny Ho
10/16/2023, 5:28 PM
yes i am
l
Luis
10/17/2023, 8:05 AM
Have you tried selecting the workflow state where the invoices are pending approval in the Action filter?