Does anyone have any ideas on why an Action workfl...
# general
m
Does anyone have any ideas on why an Action workflow script that triggers on an order update will not trigger? I am looking at a field that Celigo Integrator is updating. The netsuite record is updating from Celigo, but it is not picking up the update trigger in Netsuite. My flow script uses the record module in dynamic mode and runs record.save() at the end.
m
Have you checked the Contexts on the workflow action?
Perhaps it’s not triggereing because the context is not selected?
Select all contexts and see if it triggeres.
m
all are already selected.
m
And the trigger?
m
Events On Create, On View Or Update Trigger Type After Record Submit
m
and is the event type “Edit”?
m
Im not seeing where this is defined in the workflow
sorry, yes it is selected
would the "direct list edit" be used when using the record module in dynamic mode?
m
a workflow may not trigger in certain contexts such as transactions created by Bulk process Étc
m
Yes, I am working with support to see if they have any clues for me.
thank you both for the help!
m
Scheduled your wf
m
I promise Ill let you guys know once I figure it out!
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