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Has anyone moved to SuiteTax here? I need some tips and heads-up about migrating to SuiteTax. Any tips, documents and suggestions are most welcome. Thanks in advance.

Unless they've massively improved the process in some way that I'm not aware of in the last two years. I wouldn't.

There's a very specific process that needs to be followed. Client with relatively few transactions I had to take offline for almost 72 hours. (Shut them off at 1 PM on a Friday and then baby sat all the scheduled jobs all weekend.

Booted up Monday morning and had major issues that took me another 4 to fix.

Also - unless you are using an address validation service - or a 3rd party plugin (like Avalara) that does it, it doesn't really fix the US Tax address problem.

Thanks for your input <@UER9Q3SGM> and <@U05HKBAP8P7>, the company is based in the UK, currently using standard NetSuite tax engine, but the client wants to use tax code based on the fulfilling Location. It's what SuiteTax does. 

Do you know if Avalara have the same features?

What’s the gap you’re seeing? We trade worldwide from the uk on “legacy” tax just fine. Keep in mind suite tax didn’t even exist until relatively recently, so take anything they say to you about things not being possible with a pinch of salt 

Thanks <@U02053YFW1H> I know SuiteTax is relatively new and was supposed to take over legacy tax engine, but it never did. I want to use SuiteTax, but since we haven't migrated from legacy to SuiteTax, I don't know what issues, I'll be facing. If I follow NetSuite's step by step guidance on implementing NetSuite, would it be enough or there are unwritten tips and tricks that I need to be aware of before switch.

I wouldn't do the transition solo - I'm pretty sure NetSuite won't let you anyways. I'd try and find a consulting company or engage ACS that's done it before.

Definitely something to *thoroughly* test in sandbox

<@U01EWLRKEJJ> - I helped 2 companies migrate from legacy to SuiteTax. The process is not very complicated; you just have to follow NS instructions. However, in both cases, they decided to start using Avalara for SuiteTax because the SuiteTax engine was not calculating taxes correctly

Hi <@U01L3MVP7C4> thanks for your comments. It's less assuring that SuiteTax was not calculating taxes correctly. Do you recall in what occasions SuiteTax was incorrect?

One of the issues was that when items are shipped from another Canadian province to Quebec, Quebec provincial taxes should not be added to the shipping cost. Avalara calculated the tax amount correctly but NetSuite said that this is not supported by SuiteTax so they filed an enhancement request.

The other one was the wrong tax rate for a county in Texas. They eventually updated it but it took a while.

I would think SuiteTax could work in the UK for VAT Taxes with little difficulty - though admittedly, I'm not a VAT Tax expert

I'm still not a fan of the performance impacts of it, and I'd question the necessity of using it given that I'm pretty sure standard legacy taxes handle it, but maybe there's another driving force towards suitetax as opposed to the legacy tax