Is there a way to require certain order quantities...
# general
n
Is there a way to require certain order quantities on sales orders? Like items have the reorder multiple field, but that only effects purchase orders. I would like customers to only order in multiples of 8 or 12, etc. I am using Sales Units now, like Case of 8 or Case of 12, but it's very difficult to manage because some orders need to come through as Eaches and some orders need to come through as Cases and when it always defaults to Case of 8 we end up shipping some customers way more than they really wanted.
l
change item unit of measure to desired base qty, then add conversions. search youtube examples
m
There’s also a Minimum Quantity field on items in the Sales & pricing section. You can enforce minimum quantity.
n
Thanks @leo_ns and @Michael McNamara we have tried both those examples and both have issues. Using a base unit of Each and a Calculated UOM of Case of 8 or Case of 12 does not work, because eCommerce orders are entered through an integration and the default sales units is used. So when our customer checks out for Qty 1 @$10 we can a sales order for Qty 1 (Case of 8 at $10 and the customer is shipped 8 units. If we try to hardcode the units to Each, then there is an error because the price gets cleared. Also if you add discount items they don't have a UOM so you cannot set a UOM for those lines which is more errors. THe minimum qty only makes sure the customer orders at least 8. For our NON-ecommerce customers we want them to order by the case of 8 (so 8, 16, 24, 32, etc). But with minimum qty they could order 9 or 10 or 1000 as long as it's more than 8, but does not validate whether its a multiple of 8. hope that makes sense
l
ecommerce platform needs to add the logic and perform data validation