Hello people! I’m quite new to Netsuite and I’ve b...
# general
v
Hello people! I’m quite new to Netsuite and I’ve been struggling with an error for sometime right now: I’m trying to post a Journal Entry but I’m getting a INVALID_RECIPIENT error:
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INVALID_RECIPIENT, message: An error occurred in an upsert request: That recipient is invalid, disabled, or does not have an email address.
What is the best way to debug this error and find out what is causing this?
m
It seems like the system is trying to send an email or is triggering an integraiton
Do you have an approval workflow on your Journal Entries
f
Are you doing this via SOAP? I would check for a user event script on the Journal Entry record, and remove the web services context to isolate the issue.
v
Hey @Fred Pope, yes, its through a SOAP request using netsuite-sdk written in Python.