This is all users are getting, only been happening...
# performancet
Torin
09/27/2023, 3:09 PMThis is all users are getting, only been happening since NetSuite's app update that went out last week
o
Ondina Sturges
09/27/2023, 4:03 PMJust getting ready to ask the same thing. One user reported they could access via the Okta app as if on a desktop but getting same error via NS app
t
Torin
09/27/2023, 7:37 PMYep, SSO is working fine for us via browser but not the mobile apps.
o
Ondina Sturges
09/27/2023, 10:11 PMJust spoke to support - a defect has identified and they’re working on a hot fix; current work around is at the User level > Global Permissions > add Mobile Device Access
t
Torin
09/27/2023, 10:13 PMAwesome - thanks for the heads up!
o
Ondina Sturges
10/01/2023, 8:03 PMFYI, received notice the defect has been resolved.
m
Mark Nelson
10/02/2023, 4:10 PMAnyone able to confirm? I just tried this on an Android and it's still giving the message "error - A connection error occured. Please try again"
5 Views