I have a custom multi-select next approvers’ role/s field in a PO. In the PO approval workflow, I’ve added the a condition on the Approve and Reject buttons to make them visible only if the {userrole.id} = {insert internal ID of the custom field.id}. I also tried the condition builder (User Role IS ANY OF Next Approvers’ Role/s). Both of which are not working. The buttons are not visible when I log in using those roles. Any ideas why?

To troubleshoot the issue with the buttons not appearing: 1. Double-check role and field IDs. 2. Verify role assignments and permissions. 3. Check the workflow execution order. 4. Test with users having the roles. 5. Use logging/debugging if available. 6. Ensure the system is up to date. If you need clarification or more support dm me

Since it’s multi select you may need to use an IN( ) or LIKE formula to check if the role is contained in the multi select values