Hello everyone! Was wondering how others handle allowance lines from retailers? Do you include it on the sales order? Do you create a credit memo? We are integrating with SPS and historically have been creating credit memos for the allowances. Was wondering if SPS can make credit memos or how others are handling this situation?

Would that be the same as a discount? Or what is the overall use case?

@Israel Gonzalez Companies treat allowances differently but it's tradespend. Wanting to know how others are representing them in NetSuite

Yeah, sounds like it would be similar. I believe it has more so to do with what the agreement is on how the allowance should be disbursed. Here is how we handle it, curious to see what others are doing. • If it's a percentage off each order we treat it as a discount on the sales order, since retailers will also want it to be sent on the Invoice. • If it's special one time allowance or on a schedule then we do it via Credit Memo. If you are receiving something like an EDI 812 for this then it can be automated to auto create the Credit Memo.