what about arrangement and plan errors
# arm
p
what about arrangement and plan errors
j
What error messages are you getting? I think I have saved searches for most errors, I might have one that would work for you. Typically when I find one in error I start by creating a saved search that will return the record in error, I've made searches related to a specific error message, or I have created searches that pull in multiple records in error. One of the catch all searches I have is for a Revenue Plan that is in status not started when the subscription start date was the beginning of the prior month. There are lots of possibilities
p
its when we get an error when running the batch process for arrangements, plans and elements
we would like to automate the process for notifying our users for the automated process
j
Are you saying when an error count is displayed here?
p
thats correct
our revenue team wants to be able to view these errors with the automated process without having to always to have to go to that screen
j
A scheduled saved search will return only those records in error and you can set it to email when there are results. I have only seen a handful of errors and many of those can be prevented by process changes or simple rule changes. I asked for examples of error messages as I likely have a search already designed that I could send to you to base future searches from.
p
thanks Jason. I am looking for a search for revenue plans or revenue arrangements that throw an error in batch processing
and which record threw the error