Does anyone here have experience with both In8Sync and Celigo? We have a WooCommerce website and we’re wanting to connect that to our NetSuite. I’ve had conversation with Celigo and they’ve told me that their integration with NetSuite is basically set it and forget it. On the other hand In8Sync says they aren’t a middleware company and they encapsulate everything within NetSuite and it’s all API to API. But, Celigo also told me they don’t use scripts and it’s API to API. If I could get some feed back that would be much appreciated.

Are you already using Celigo or In8Sync or both?

Hey MJ, we use Celigo on some integration but it’s a middleware, data goes from Netsuite to Celigo then from Celigo to other systems. About In8Sync, I had an experience in the past, it’s built inside Netsuite so it’s Netsuite sending data directly to WooCommerce.

@Luiz Morais Do you prefer one of the other? Does Celigo being a middleware instead of direct have issues with the speed at which data is sent. I think my concern is that Celigo has a very large community and In8Sync doesn’t seem to be nearly as big. I want to make sure our company has a solution that is scalable.

@MJ Bomar, if you go with Celigo, I answer just about every question posted in this community and our own 🙂. I wasn't aware that In8Sync was actually running in NetSuite and that's an interesting piece of information. I will say that is how Celigo ran prior to 2016. We used to have everything running within NetSuite as well, but we then re-platformed outside of NetSuite and onto AWS in 2016. By doing that, we can scale easily across our customer base, give you the flexibility to connect to various systems besides just NetSuite, don't require scripting, and allow you to easily manage and monitor errors between your various flows. We do have scripting options that you are able to use within flows, but those are only used when complex calculations or complex data manipulation is needed.

@Tyler Lamparter Is Celigo more of an API to API communicator?

Yeah so like @Luiz Morais said, we sit in the middle of applications and communicate with them via apis, ftp, S3, jdbc, etc. In your particular case, we call RESTlets that sit in NetSuite, which are installed via our SuiteApp, and we then export the data from NetSuite and into Celigo, then we call WooCommerce apis to import that data. That is a very basic example, but you could perform several other actions within that same flow. The benefit of having a true iPaaS is that you are able to connect to any application and it doesn't have to be NetSuite. As your company grows, you will bring on more and more systems and those systems may need to go to each other as opposed to just NetSuite. With Celigo, you can connect to the apis of any system, extract the data, then transform it and import into any other system. Hopefully that helps

@Tyler Lamparter Is the communication between NetSuite - Celigo - WooCommerce in realtime?

We use In8Sync to connect to Zapier. Obviously, we are on the smaller side of Netsuite customers with that type of setup. The integration works well, it is all houses within Netsuite. Communication is in real-time. As @Tyler Lamparter mentioned the trade-off is that we license a specific connector to a specific application (Zapier). The primary benefit of that is cost. The downside is lack of flexibility. This solution is working well for us now but we will need something more robust and more extensible in probably 2-5 years.

@Nate Hixson Thank you for the feedback. It makes more sense to me now. So if we went with In8Sync to connect our NetSuite to WooCommerce we would be purchasing a license specifically for that connection without the ability to scale? Whereas Celigo offers us the ability to scale for the start?

Yeah with in8sync you’d need to license a different connector if you needed to connect to a different application. Not as sure about the specifics of Celigo’s scalability.

@Nate Hixson Do you happen to know what the ballpark cost of a In8Sync license and initial setup? I understand it probably depends on the connection.

I think our zapier connector is only about $1500 a year, and setup was around $1000. Pennies compared to our Netsuite license 😂

@Nate Hixson Wow. Thats a huge savings. Celigo is around $25,000 for the initial set up and $15,000 a year. So really it comes down to where we are not and where we want to be in a few years.

Yep. The value is absolutely there with a bigger, more robust solution like Celigo but we just weren’t there yet in terms of business need.