Hello! I am having the hardest time finding a new ...
# general
a
Hello! I am having the hardest time finding a new field I created and then marked as "Inactive". I have the ID: custrecord_ac_contract_credit_customer. But I can't for the life of me find the page to mark it as active again.
e
t
Have you tried Customizations -> List, Records, and Fields and looking for it by what type of field you created?
a
Tried both of those. No sign of it. Show Inactives is checked.
t
So you checked transaction body fields and other record fields?
a
Yes, no dice
t
Are you sure you didn't delete it?
a
Positive. When I try to re-create the field, I get an error message saying that the field already exists
The field I created is on a Custom Record type that we got from a bundle. I can't find the page that lists any of the other fields I've created for it either
This is the Record
Here are three other fields I've created under this record
t
Do you have none selected on from bundle?
a
Yes sir, no dice
I would think it would be an "Other Record Field" based on the ID's of all the other fields beginning with 'custrecord_' but I can't find ANY of them
When I try accessing it via its URL, here's what I get:
s
since this field is a custom field in a custom record - it should be listed in the custom record.
d
Off the back of Tim's suggestion, I just wanted to point out the distinction between selecting -blank- for the bundle filter and selecting "Any". The latter will only show you fields that are on a bundle, whereas selecting the blank option will show you all fields, regardless of whether they're on a bundle or not.
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n
Is there a possibility the bundle has been updated which would potentially overwrite any changes you made to the custom record?
👎 1
I'm just thinking if you created it and then the record was updated, it could be potentially orphaned and now you have a field that belongs to no record but cannot be re-created with the same id. Can you create a new field and see that if you use a slightly different id?
e
You need to hide personal info @Austin Couture IMHO
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