@donaldtran two challenges in NetSuite1) customer record id email address is pulled into a variable called "email". However, email returns "null" if the field is blank... my code is ...+ (email === null) ? "NA" : email +... output still shows "null" 2) Another example is if I want the output to be upper case and the email is blank, the page doesn't load at all. ...+(email === null) ? "NA" : email.toUpperCase +... This is the error: "Cannot call method "toUpperCase" of null" -