does anyone know how to edit the checkout screens ...
# suitecommercew
Will
08/02/2023, 1:19 PMdoes anyone know how to edit the checkout screens / pages in suitecommerce basic?
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Steve Goldberg
08/02/2023, 1:21 PMWhat do you want to do?
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Will
08/02/2023, 1:22 PMI want to move the payment method from the bottom closer to the top, or nested underneath the cart
Will
08/02/2023, 1:24 PMThis is what they see when they begin checking out... with nothing telling them to scroll down to find the payment section... and if there's an issue with their payment method, they aren't able to see it because it's buried below
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Steve Goldberg
08/02/2023, 1:25 PMHmm, without being a developer that’s not something you can change
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Will
08/02/2023, 1:25 PMi mean, i can code... html / css.
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Steve Goldberg
08/02/2023, 1:25 PMSo there is some deliberate reason for that: shipping methods are often not generated until a shipping address is entered
Steve Goldberg
08/02/2023, 1:27 PMThis is also partly why checkouts are split onto numerous step groups because one-page checkouts are often overloaded with info
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Will
08/02/2023, 1:27 PMwell, even if i can't change the layout.. i could add some text with an anchor link that says "checkout not working? click here." or "be sure to double check payment method"
Will
08/02/2023, 1:27 PMif i could change this to be a multi-step thing I would do that immediately. i just don't know how to access this portion of netsuite / suitecommerce
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Steve Goldberg
08/02/2023, 1:27 PMAs for coding, the level of expertise required would be to write your own extension that reads the checkout step group info and re-orders it before rendering
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Will
08/02/2023, 1:28 PMso netsuite doesnt have an option to change from single step to multistep?
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Steve Goldberg
08/02/2023, 1:29 PMWe offer three pre-configured step configurations https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_4465847415.html#Checkout-Flows
Steve Goldberg
08/02/2023, 1:29 PMYou may prefer standard checkout (I personally prefer it)
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Will
08/02/2023, 1:30 PMi definitely want to make that change!!!
Will
08/02/2023, 1:30 PMwhere in the backend is this?
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Steve Goldberg
08/02/2023, 1:30 PMInstructions are on the page
Steve Goldberg
08/02/2023, 1:30 PM1. Go to Commerce > Websites > Configuration.
2. Select the website and domain you want to configure.
3. On the Checkout tab, select a checkout flow from the Checkout Steps field.
4. Click Save.
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Will
08/02/2023, 1:30 PMps; glad you guys have a dev relations person in here. thank you for engaging - it's been miserable trying to learn this platform... 😂
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Steve Goldberg
08/02/2023, 1:31 PMHaha
Steve Goldberg
08/02/2023, 1:31 PMI officially stopped doing it a couple years ago but still hang out here anyway
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Will
08/02/2023, 1:32 PMoh wow. the way you referred to "we offer" (i realize now was probably copy / paste) ... made me think yah worked with oracle or netsuite lol
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Steve Goldberg
08/02/2023, 1:32 PMI do
Steve Goldberg
08/02/2023, 1:32 PMJust a different role
Steve Goldberg
08/02/2023, 1:32 PMoutbound product management
Steve Goldberg
08/02/2023, 1:32 PMSo, still important to talk to customers
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Will
08/02/2023, 1:33 PMaha. very cool. well, either way... thank you very very much. the support for this product is miserable at best
Will
08/02/2023, 1:33 PMmy only recourse has been to create tickets - and 9/10 times i don't find a resolution that way either. =
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