Incorrect Balance to Apply (?) Advances Paid Do Not Match

We seem to be having problems with our Advances Paid account as it has not been reflecting the correct balance. Already tried updating the Department assigned to the employee, but the Advance to Apply still is incorrect. This is one example and I also do not see my outstanding Advance, same with another staff member’s account. How do we check on this and/or fix this please? Sharing with you some screenshots to show the Advances Paid account per employee. You'll see the starting page of each employees Expense Report showing the Advances to Apply balance which is incorrect. Hoping you can help us understand where the error is coming from. Thanks!

An auto-populated amount on the Expense 'Advance To Apply' field for that employee means there is a debit balance in the Advances paid Account associated with the employee. You'll need to dig in to that employees history to see where that 15k imbalance is.

Thanks Gerry, I did check on the employee record, but couldn't find anything that resembles the amount representing the imbalance headbang

keep digging, it’s there. 85K - someone did not apply full advance of 100K, probably not fully expensed, so this employee still has 15K of the advance. etc, etc.