does NetSuite have a solution to be able to send d...
# general
l
does NetSuite have a solution to be able to send different email (depending on content) to different email address on the customer account Example: i want invoices to go to accounting@companyname.com tracking numbers to be emailed to a different email proposals to be sent to a different email I want this to be done in a more automated fashion
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t
I'm also curious about this.
e
Saved search, email tab, may be a solution
t
what the what.
l
saved search ? i dont think i like that solution there needs to me something more sophisticated
e
workflow, scheduled workflow, scripting, those will all work
t
No, I don't think it will. The emails are going to go to the primary contact email on the customer record in NetSuite. How would you setup a workflow to work correctly going to the exact customer email you want in every different scenario
s
Create custom email field like AR/AR email, Buyer Email, etc then use workflow to send email on the basis of custom email fields.
s
I've done this before using custom fields to flag the transaction type and custom email addresses for each type (or pull from contacts). You would use custom fields, workflow, and scripting.
l
yes i can create some custom solution but i was wondering if netsuite had something out of the box