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On my approval workflow, state one the user should select a department on the PO. There's then a transition that checks if Department = X then move on to a state that sets X as the next approver. However, can anyone suggest an error check/catch state if the department isn't one that should be allowed or approved please? I've tried an Error state so the transition here is if Department != XYZ etc AFTER SUBMIT. However, this ends in an infinite loop. Thoughts?

Use the Return user error action before user submit. Then they cannot continue with saving the record until department is correct

Done. People thought me setting field value null WHEN field = X seemed like a glitch

I wrote a cool blog post about the Confirm, Return User Error and Show Message actions..they are all very similar but each functions a little differently if you'd like to check it out for a more in depth detail of each

<https://www.mgbcpro.com/blogs/post/confirm-show-message-or-return-user-error>