Anyone experience the SCA webstore checkout page w...
# suitecommercea
Annie
07/12/2023, 1:15 AMAnyone experience the SCA webstore checkout page was working a day earlier and all of sudden none of the payment method is showing the next day? No changes to the payment method at all as far as we aware of.
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Livio
07/12/2023, 1:54 PMFor all customers?
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Annie
07/14/2023, 12:09 AMYes
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Livio
07/14/2023, 6:45 PMis this still happening? i would recommend you change touchpoints to the source version of your SCA and see if you still encounter the same issue
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Annie
07/15/2023, 3:51 AMYes, this is still happening, I shall check with our team to see if they have done this. Thanks
Annie
07/17/2023, 12:42 AMHi Livio, we have tried it but the page still showing empty 😞
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Livio
07/17/2023, 12:31 PMIf this is happening even after you changed touchpoints to SCA source, then i would raise a case with netsuite
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Annie
07/18/2023, 4:36 AMYes. I have raised it with Netsuite but it takes too long....the site is live...
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Livio
07/19/2023, 6:24 PMGo to your site configuration, --> Checkout --> payment methods
is the list empty?
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Annie
07/19/2023, 11:38 PMno - we have crossed check with the payment method in our account as well, internal ID etc all correct...