Hi Team. What should I change on this formula to s...
# suiteanalytics
r
Hi Team. What should I change on this formula to show the date when X field = Y field: CASE WHEN {assigned_to} = {community_manager} THEN {systemnotes.date} ELSE NULL END The issue with this formula is that if the record is modified, it will show the last modified date. Thank you!!
k
Try something like
CASE WHEN {systemnotes.field} = "Assigned To" AND {systemnotes.newvalue} = {community_manager} THEN {systemnotes.date} ELSE NULL END
Replace "Assigned To" with whatever the Field label is of that field.
r
Thank you so much! I didn't encounter an issue, however, the saved search result is blank.
But, I have a case record that match the condition in the Saved Search
m
Add the column system notes:field and system notes: old value and system notes: new value Find the results row that matches what you want your criteria to be Then make your formula match those
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k
This also assumes that both fields are the same type. If one is a List/Record and one is Free-Form Text, this will not work.