Is there a way to have a rejection process for SO?...
# general
l
Is there a way to have a rejection process for SO? It seems that SO is not part of the approval routing preferences which is probably why I can't have a Rejected status option unlike in other transactions?
e
Set it to Cancelled?
l
Cancelled can't be reopened though, right?
l
closed, can be reopened.
t
You would need to use an SO Approval Workflow to incorporate a rejection option.
l
Yes, but I can't control the status though at the top where it should say "Rejected" @Tigran I'll check if closing the SO is fine. @leo_ns Thank you.