Are sublist in case Record (message sublist mainly...
# suitescript
r
Are sublist in case Record (message sublist mainly) not accessible in suitescript? Even though their are mails, the count is coming as 0.
m
I haven't tried it, but the alternative would be to use 'N/search' to find mails attached to the case.
r
Trying to implement some requirement which requires userevent script and access to case record emails at the time of case creation. Search will not work.
b
how are you creating a case with rows in its message sublist
m
Using the search module should work fine in a userevent script to access the emails. It might also be a sublist subrecord which is accessed differently.
r
Some cases are replying to our no reply email. Sent through our inhouse app. And when they do the case gets created. There is an email field called "incomingmessage" that I could use to fetch the email, but its returning partial email not the complete thing.