A customer of ours is getting this error message. ...
# suitecommerce
s
A customer of ours is getting this error message. It mentions item Description field notes, but it seems to be regarding the quantity of items. The error code is: ERR_WS_QUANTITY_OUT_OF_LIMITS. I see no information about this error in NS Help or SuiteAnswers. How many items can you have when you place an order?
s
This doesn’t look like a standard error so I would check the customer’s code customisations for this error message because my guess is that someone (non-NetSuite) introduced it via customisation
s
Thank you for your quick reply Steve! I will do that, but is there a place where we can check what certain error codes mean? In this case code ERR_WS_QUANTITY_OUT_OF_LIMITS
s
As I said, it doesn’t look like a standard error message. I checked public facing documentation, internal documentation and our case system and there’s no mention of it.
s
I don't see it in their custom code either
None of these codes come from the Commerce API?
s
Interesting! It’s possible they do and there is no pre-existing case or error around them
Stepping back, what is causing this error message in the first place?
s
I don't have an exact precise use case which is causing them yet. It does involve a lot of line items with many quantities
And when I have the exact same line item combination in the cart but I reduce their quantities to 1, it works fine