Hi Team, I have a question - What’s the recommenda...
# suite-billing
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Hi Team, I have a question - What’s the recommendation when it comes to separating (carving out) an active subscription from a billing account ? The use case here is to explore my options with regards to defining a seperate bill to address if the customer now requires a separate bill to address from the original bill to defined on the billing account.
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I would also like to know if there is any easy way to handle this. What we have done until now is to terminate the existing subscription, then create a new, separate billing account with a different bill to address, and then recreate the subscription under the new billing account. It’s very manual and tedious, but thankfully doesn’t happen too often.