Hey All I am receiving the following TypeError when testing NetSuite Professionals #suitecommerce

Hey All, I am receiving the following TypeError wh...

GWilliams

06/21/2023, 9:32 AM

Hey All, I am receiving the following TypeError when testing our checkout process on SCA 2023.1.2.

TypeError: Cannot call method "submit" of undefined (ssp_libraries.js#7392)

Our payment processing profile is with Adyen and we're using a one step checkout process. Checkout process is successful in our existing version of SCA (2022.1.2) when using the same payment processing profile. Adyen seems to think it could be a NetSuite issue in the latest version. Any ideas on how I could resolve this issue?

Steve Goldberg

06/21/2023, 10:54 AM

Open ssp_libraries.js and look at line 7392 and start there

GWilliams

06/21/2023, 11:17 AM

Thanks Steve - Already looked into ssp- libraries.js. It seems to be an issue in this function...

GWilliams

06/21/2023, 11:17 AM

Copy code

buildSubmitLoginAuthenticated: function buildSubmitLoginAuthenticated(callbackModel) {
            var confirmation = callbackModel.submit(true);
            ModelsInit.context.setSessionObject('cardHolderAuthenticationRecordId', null);
            return confirmation;
        },

GWilliams

06/21/2023, 11:18 AM

Does anything look incorrect/out of place here?

Steve Goldberg

06/21/2023, 11:37 AM

Not offhand but it points to a problem with cardholder authentication via 3D Secure

Steve Goldberg

06/21/2023, 11:37 AM

callbackModel

refers to the model module that’s meant to be called when a user comes back from verifying 3D Secure

Steve Goldberg

06/21/2023, 11:38 AM

If it’s undefined then it sounds like it’s not being passed through correctly

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