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NetSuite Professionals

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I don't get it, why is NetSuite adding a lot more &lt;br&gt; to the email than I entered? It is spacing out the lines way too much and looks horrible.

It looks like it is taking the new lines as additional &lt;br&gt;'s. I got it looking the way I want in the email but it looks jumbled in the actual editor. This does not make any sense.

Netsuite does replace newlines with &lt;br&gt; tags automatically for some templates (I’ve seen this in both emails and advanced PDF’s).  The solution is to either only use new lines or BR tags, but not both.  I don’t know if this behavior is documented anywhere, but it is quite consistent.

It is extremely odd because I was using both new lines and &lt;br&gt; in the exact same editor and it worked fine until I changed some wording and added new lines

I have switched many of my email templates to using paragraph &lt;p&gt; tags in lots of places, as NS does not replace newlines within &lt;p&gt; tags with &lt;br&gt;.  There may be other tags that work like &lt;p&gt; and prevent newlines form being converted automatically.