tried deleting an OPEN invoice but getting this er...
# general
b
tried deleting an OPEN invoice but getting this error - > YOU_CANNOT_DELETE_THIS_TRANSACTION_BECAUSE_THERE_ARE_OTHER_TRANSACTIONS_LINKED_TO_THIS_ONE. i created a transaction and looked for any transactions linking and applied (Applied To & Applying Transaction) to the invoice but found nothing.
l
look under related records tab for hints.
b
there are no related records
l
I would submit a support ticket with NS then. interesting.
u
It happened to me once,, it was not an invoice, but I could find it on a report.. but if you have a lot of data, it would be a bit difficult, I didn't have much data so I could find it easily since it was the only data there was.
a
If you have advanced revenue recognition or suitebilling modules, some of the related records won't appear on the subtab.
a
Check for any customer deposit application or Credit Memo linked to Invoice/SO