Hi everyone. Im having an issue with an invoice ap...
# general
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Hi everyone. Im having an issue with an invoice approval page where i have the same invoice showing up twice for approval. I believe the reason it is showing up twice is because the Customer that is on the invoice that needs to be approved is also linked as a Vendor record through the "Other Relationships" option on the customer record. Even though i believe this is the cause, im struggling to figure out how to setup the approval page criteria to not include the duplicate invoice. Ive tried adding the criteria for "Customer Stage" as customer only, ive tried the customer status, etc. but the duplicate invoice still shows up. If anyone has any ideas on what criteria might eliminate this duplication please let me know. If included a snapshot of the approval page to show the duplicate invoice for reference as well as a snapshot of the "Other Relationships" field: