Regarding the Transaction form it is using the "Standard Item Fulfillment" with is set as Preferred.
Under the Custom PDF Layouts, I can see that "Standard Packing Slip Layout" is selected as "Preferred"; however, when I select Customize, it doesn't look close to what I see when I print the Item Fulfillment.
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Tim Chapman
05/25/2023, 8:46 PM
Do you see this in your drop downs? Advanced PDF/HTML templates? If so, can you find the packing slip form?
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mescalante
05/25/2023, 10:20 PM
Yes, I see that, but it doesn't looks like what I see when printing the PDF.
mescalante
05/25/2023, 10:20 PM
message has been deleted
mescalante
05/25/2023, 10:21 PM
message has been deleted
j
James Baribeau
05/26/2023, 1:35 PM
I bet that your issue lies in the printing type on the custom transaction form:
James Baribeau
05/26/2023, 1:37 PM
If you have "Printing Type: Basic" selected, you are configuring/editing the template using the fields below the selection. If you have "Printing Type: Advanced" selected then you will edit the template under Advanced PDF/HTML Templates as you have been doing.