I found a fix on my end, for all of my technically savvy people open up chrome devtools, go to network, and bock the request url of the request that loads the survey

do you happen to know whitch of the URLs it is

Thanks, Logan. I forwarded your suggestion to our IT department. Fingers crossed!

https://XXXXXXXXX.app.netsuite.com/medallia/liveApp/2.47.4/form-app-web.html?formId=320&type=live&isMobile=false where XXXXXX is your account number?