Trying to find where the offset is on an item that...
# arm
j
Trying to find where the offset is on an item that had errored revenue plans. Looking at the GL impact on the Invoice, it shows the amount hitting deferred. However the setup of the SKU was incorrect as you can see the revenue amount on the element line is blank. We issued these credits to customers but the revenue plans were not compliant so revenue never posted. The amounts never showed up in my deferred reporting until I fixed the revenue plans. Now running the historical reports the CRD245 shows up, It appears as though I deleted them from the report, but running the same reporting from Sandbox and retreiving the downloads from the downloads folder on my computer the CRD245 amounts are no where to be found. The issue I am having is finding where the offset to AR went, it doesn't show up in any of my deferred reporting and there was a lot more ($300K) than just this one invoice, I would think there would be a difference in the deferred reporting. Once fixed, the amounts show up on the deferred reports but prior to being fixed, they are no where to be found. I see the revenue arrangement is non posting, but I would think there would be a difference in the deferred reporting. Any thoughts?