Does anyone have experience with a Cash Sale that ...
# accounting
a
Does anyone have experience with a Cash Sale that is undeposited because the CC was declined in a closed period? I need to remove the Cash Sale and create an Invoice to send to the customer. But I can't because the Accounting Period is closed. When I post a refund to the Cash Sale, it reverses the Cash Sale, but then I can't create an Invoice from the SO because the SO stll shows as Billed. Any other options I'm not thinking of? Thanks
k
yes, it is a bit of an issue. knowing this is a deal with some cr cards couple of my customers elected to have AR Aging (i,e. did not use cash sale but invoice > payment) and that helped them to monitor/deal with this issue. At least they elected this method and seemed to be happy
a
So did they automated the payment from the Invoice? Or did they just make an invoice then click the payment buttom right away?
k
they did it through integration so no clicking, but all declined credit cards just did not get through until they did, and then payments were applied to invoices.