Does anyone account for rewards points given to their customers in NetSuite? It sounds like we are going to setup a non-inventory item to track them at the customer level, but was just looking to get insight into how others might be doing it?

I'm also interested in this, as we're moving in this direction as well.

We used Netscore to manage in the past. Their solution involved a dedicated module and scripting automatic journal entries to deferred revenue when points were generated/consumed. It worked because it was automatic, but I imagine manually tending that wouldn't be workable