https://netsuiteprofessionals.com logo
Title
l

Lenz - Netherlands

02/19/2021, 1:11 PM
Hi, We create customer return authorizations from contracts. Authough in accounting preferences DEFAULT RETURN AUTH. STATUS is set to pending approval, when we save the retA for the first time, the status shows Pending Fulfilment. Why is this the case? The status appears correctly "perding approval" when we create stand alone retAs (so when we bypass a contract)
k

karina

02/19/2021, 6:36 PM
is you item has Fullfillment check box checked?
l

Lenz - Netherlands

04/08/2021, 10:09 AM
yes