Hi, I see a weird behavior that I cannot explain:
In our accounting preferences Create and Maintain Revenue Element upon Closed Order is ticked as yes
Answer Id: 75843
If the Create And Maintain Revenue Element Upon Closed Order = True:
• Closing the Sales Order would not have any effect on the Revenue Elements in the Revenue Arrangement.
• When this preference is checked, the Revenue Element is not updated when a line on a Sales Order is closed after the revenue element has been created. You must create a journal entry to correct the deferred revenue.
I recall from previous tests were that no Revenue Arrangements were created for SO that were closed, but now they seem to create on closed sales orders. There is no clear documentation on this.
From your experience, do you expect to see revenue arrangements get created on closed Sales Orders (given that the preference Create and Maintain Revenue Element upon Closed Order is ticked as yes)