What am I missing on this Import? I am trying to add External ID number to a Subsidiary. My error says Internal ID can't be found. But that is the correct Internal id. I have tried the data format as general, number and text all resulting in the same error. Using Accounting/Chart of accounts as my import and record type. It is only two fields! How complicated should this be?? Thx.
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KevinJ of Kansas
02/03/2021, 4:03 PM
Subsidiary external ID can only be set via script
KevinJ of Kansas
02/03/2021, 4:03 PM
Suite Answers has an article outlining how to do it.
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amy
02/03/2021, 4:04 PM
yeah i was going to say, i don't think subsidiaries are avaliable for CSV import, so that's probably why it's erroring?
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Allison Cawdrey
02/03/2021, 4:26 PM
That all makes snese. I also why I couldnt
Allison Cawdrey
02/03/2021, 4:26 PM
couldn't see a proper layout for imports. Thx!
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Jon Kears
02/03/2021, 10:31 PM
you can also set subsidiary external id via web services. It is very useful to set it - absolute madness that they don't allow it through a normal csv (I guess they have problems when adding subs)