Hi all, I have a question regarding ACH payments. ...
# accounting
r
Hi all, I have a question regarding ACH payments. We've been processing ACH payments from account A for a long time and recently added a new originating account B. The NACHA file from account B was generated successfully, but after we sent it to our bank (Silicon valley bank), we noticed that the payment actually went out from account A.. 😞 I compared the NACHA files, and did not see any reference to the originating bank account number (only the routing and company identification #, which are the same across accounts) --> any idea why this would happen? Thanks!
k
now that I think about it - I don't know that I see "originating account #" in the nacha file definition.
When you upload your nacha file - you have to indicate what account it uses, right?
k
@Roxane CdC - what GL account did you use in your Bank B settings?
r
We set the correct GL account - I've been in touch with our bank. What happened is that they assigned a new 'company dfi' / company ID for this new account, but we were not aware. Good to know in the future that the account number does not appear in the NACHA file. Thank you for helping @KevinJ of Kansas and @Karina!
k
aaah! good it is resolved, @Roxane CdC!