im probably missing something obvious but our accountant was just mentioning that a handful of payments and customer deposits have the correct payment method attached to the correct bank accounts, but are somehow grouped in the undeposited funds? there's no payment method specified via a deposit application/payment application is there?

Are the handful of payments and Customer deposits entered by a particular person? Possible they overrode the defaults and ticked the Undeposited Funds radio button?

i dont think we display that value for them but i will def check, good idea