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NetSuite Professionals

Any idea why our Warn Only warnings are not appearing on sales orders? I am testing in Sandbox and there is no warning when I enter an SO where the customer's limit has been reached. We do include unbilled transactions.

Under Setup&gt; Accounting &gt; Accounting Preferences do you have the Customer Credit Limit Handling set to "Warn Only"? And is the Customer Credit Limit Includes Orders box checked?

Have you turned off popoups for the website?

Every n ow and then I see someone has done that - and it then results in not getting notifications they should.

Is "Hold" set to "On" on the customer record on the financial tab?

They were blocked, but when I unblocked, it's still not showing.

I just tested in SB having Hold set to Auto and same thing is happening to me. If I change Hold to "On" I do get the Warning Message.

Okay, well that's inconvenient! Oh well. Looks like they want to use Ignore, anyway.

That's not really the way it should work.

on Auto - it should mark them on hold if they have exceeded their limit

granted - that might not happen until after the record is saved.

if it involves the combination of multiple transactions.

It seems like the Auto isn't working. Didn't work for me when Hold was set to auto

Could be... we've already opened multiple cases for possible defects ever since 2020.2