Hi All! Is anyone else experiencing NetSuite taking the previous item fulfillment/invoiced shipping costs and adding them to the current item fulfillment/invoice?
k
KevinJ of Kansas
09/30/2020, 5:09 PM
To make sure I understand correctly:
SO1
IF1
IF2
INV1
INV2
is your process?
KevinJ of Kansas
09/30/2020, 5:09 PM
Where both IFs and INVs are against the 1 SO?
l
lschmidt
09/30/2020, 5:35 PM
Correct
k
KevinJ of Kansas
09/30/2020, 5:35 PM
That is expected behavior. I'm not sure why - but it's just the way it works.
l
lschmidt
09/30/2020, 5:38 PM
I don't understand....we are charging $100 on invoice #1 from the first IF, then when we are ready to ship the next line and the shipping cost is $100, it actually charges the customer $200.