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And this is a separate process from the creation of the revenue arrangement, right?  Would it create another revenue arrangement?  I don't want to count the revenue twice.

the CM would have it's own revenue arrangement if I'm not mistaken. In theory, it would offset the first revenue arrangement

So then the new SO-&gt; Invoice process would have it's own revenue arrangement.

It sounds like you need a process in place to prevent this common situation from happening

NS goes all kinds of wonky changing customers on existing transactions.

So, the new rev arrangement is supposed to offset the first one?  Is it because the first one would have been credited?

How do you create another invoice for the same sales order if the status is now "billed"?

changing the customer on an invoice after SO stage is bad idea.

Once you create a linked transaction on the SO, you should not change the customer

So once a Sales Order has been invoiced, there isn't much you can do to fix either the invoice or the sales order?

that's right - it breaks the association between the sales order and the invoice

Our sales orders are tied to opportunities in SF - we would have to start in SF with a new opp to create a new Sales Order?

Now, if all you are talking about doing is changing the bill to address on the invoice, that shouldn't be an issue.

It's not just the address, it's the entire account.  :disappointed:

Maybe? It depends on how you have done that.

Seems like people need to clean their crap up before you start creating real transactions.

Seems like NetSuite is not forgiving for human error either.