is it possible to make customer deposits hit the AR aging report by changing the GL coding of the deposits? this is not working for me but I am trying to identify why this would not work in Netsuite
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Nicolas Bean
01/22/2020, 8:57 PM
Why would customer deposits hit the AR aging report?
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Anthony Dixon
01/24/2020, 2:02 PM
Agree with Nicolas' question. A customer deposits, by NetSuite's definition, means that the customer has already paid. Therefore, no AR ever needed. If you're looking for a transaction prior to the deposit being received, that's been a request with NetSuite for a while and folks have had to do some out of the box solutions to solve for it.
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SpecialistBison
01/27/2020, 10:18 PM
That is a good question...I was told customers want to view this on their AR aging reports
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Anthony Dixon
01/27/2020, 10:22 PM
Ya, that doesn't seem to make sense. They want to see something on their AR report that they don't owe? Sounds to me like they're looking for the money paid to be a credit as opposed to a deposit then.
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SpecialistBison
01/27/2020, 11:13 PM
I have suggested a credit memo be used but they do not want to lose the functionality of the deposits. They are not too keen on a script being created to make the credit memos auto apply in a similar manner to the deposits
SpecialistBison
01/27/2020, 11:14 PM
I appreciate the feedback regardless...making me feel less crazy here