I've customized the Sales by Customer report to sh...
# accounting
m
I've customized the Sales by Customer report to show/exclude some thing we want to see. The output insists on showing duplicates of some lines, and I can' figure out why. I can export and remove duplicates in Excel, but I'd prefer the report to be correct in the first place. Any thoughts on what criteria I'm missing?
j
it's likely one of the fields you've added is causing the duplication. Can you give a list of the extra fields you've put in?
m
I just reviewed the canned report to my report and it seems ( i created this months ago) I changed them all...
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k
It's your address fields - it's including the billing address and the shipping address
Try including just shipping address fields.
You're just getting "lucky" here that the billing address and shipping address have the same state/zip
So it looks like duplication, when it's really not.
m
it IS duplication in my report
And removing the billing address in my report did not correct the duplicate line
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but nice thought.
k
Maybe remove quantity?