When we edit a Vendor Bill Payment, the system is ...
# accounting
j
When we edit a Vendor Bill Payment, the system is deleting the check # and greying out the field. We use these payments to track credit card charges and at times the date has to be changed. We're having issues with it because we can't change the date without losing the check #. Any ideas? I already checked for custom workflows/scripts that could be doing it. We have Electronic Bank Payments installed but I don't think that's affecting it.
Another clue in the mystery... This doesn't happen on a cash account. It's only happening on our Credit Card account (in the GL, this is a Payables account with an Account Type of Credit Card).
Annnd.. we might have answered our own question. This is a CC account, so NS is probably saying hey, you shouldn't have a check number here folks. Just strange that it doesn't grey out that field when the account is selected when entering the bill payment. It leaves the data there until the record is edited -then it clears the field and greys it out.