When we are looking at our Income statement and we click into an account, the general ledger pops up with the detail. Is there anyway to always make the memo field of the transaction in the columns, vs having to go to customize and add it? I know we can make a customized General Ledger page, but can we make that the default when we click in from the Income Statement?

If you are using NS provided IS ("canned") - no. You have to customize to see what you want

I agree that you can customize the IS to what I want, but if I click into a certain account it brings me to the General Ledger report, but can I default when I click that in to be another customized one?

I believe engaging a certain report is build-in functionality. Likely you will need to do some scripting to achieve this result.

Thanks!

If you use a custom Income Statement report, there's the option to change the "drill down" report to something else, so you could set up a customized detail report to always use, assuming you're using the custom income statement. If for some reason you only want to use the native IS, then I don't know of a way to set certain criteria on the drill down.