Is there a way to look at an open invoice and know if it's already been sent to a customer without looking at the Communication tab?
c
C_Billings
09/11/2018, 8:28 PM
Without a strong process in place or custom fields to track this (and a process) you are pretty much in the dark...sorry for the bad news but I've been down this rabbit hole
p
pshaley
09/11/2018, 8:30 PM
What I ended up doing was adding search criteria to exclude any invoices with messages on or before today. Seems to work so far.
c
C_Billings
09/11/2018, 8:45 PM
Where I used to work would have blown that up...lots of chatter on transactions
d
Dobo
09/27/2018, 5:11 PM
replying to old message, but the search criteria could filter out communications to @[companyemaildomain]