Hi, can someone help me? One netsuite client loose the 10 code backups and his phone, How can he reset 2FA ( he is the only admin in system) . He needs to set up his new phone with the google auth.
Slack Conversation
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Sam-I-Am
08/24/2018, 8:17 PM
it is a best practice to have at least another admin as backup to prevent the famous run over by bus scenario 🙂
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creece
08/24/2018, 8:40 PM
Answered them but he never came back 😞 We will never know if the problem is resolved.
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pdgo.movil
08/27/2018, 1:18 PM
Thank you , finally the admin was able to access and register his phone again