I have a vendor return authorization approval work...
# general
l
I have a vendor return authorization approval workflow. I can’t set the order status to Pending Credit status. Is it not possible?
m
No you cannot change the native transaction status field via workflow
You wild have to post an item fulfillment or use items that are non fulfillable
l
We don't use non-fulfillable items. What I meant is automatically approve the VRA.
I was able to make it work somehow. Instead of adding a custom Approve button that can’t automatically change the status from Pending Approval to Pending Credit (no fulfillable items), I just hide the native Approve Authorization button from users who should not be able to approve the VRAs. But am I getting this error which is not on SuiteAnswers: “That operation can only be performed when there is a transaction in progress.”