Hi! When sales orders are pulled in from our SCA site into NetSuite ERP the payment fills in on the Sales Order form and authorizes the card. However, we have had a couple of instances where the payment does not fill in the form, so payment is not authorized and if we miss it, we miss getting paid. However, the card information is available under Credit Card # drop down on the Sales Order so the card information is obviously attached to the customer record, but not filling into the Sales Order. Do you know why this may happen periodically?