How does the Electronic Bank Payments bundle work for customer payments? As far as I know, once we transmit the payment file to the bank and it's processed, the bank will auto-debit the accounts of the customers? Is there any authorization needed from the customer? Also, so the bank of the customer should be the same with ours in order for this to work? Sorry for stupid questions. I'm just not familiar with the customer-side.

it works exactly as the vendor side since you are sending the refunds to your customer; there is nothing else on a customer side in Payments

I'm actually talking about cash receipts from customers (DD template not EFT template).

so am I. this is the only customer piece Payment (key word) app does