Hey everyone. Other than the Login Audit Trail, is there a way to monitor how active a user is while logged in to the NetSuite account?

system notes, activities, user notes, emails, if you wanted to get real in depth you could add google analytics script and put userid in param and see activity by page.

if user isn’t actually DOING anything, just clicking around though

is this a performance review (bad employee) situation or a trying to see what the heck they are doing to create erros scenario?

former

you would add a client script that insert the GA script. dynamically in the client script you would add the page for context and user id.

I did already built a logger for Record Edit/View so I can see where people have been but it only works for certain records, and really I’m wanting a page log of where people have been within the system

then apply that script to all the primary recors the person touches

yeah that’s not quite enough, ideally I’d wanna know every page they went to including ones that aren’t records

I am not sure of native NS paghe view logs but you can def do with GA

but again, how would I do GA on say their dashboard.

is their dashboard locked down?

not sure what you mean but probably the answer is no

published dashboard

no

this is just a general thing really. Like say the CEO said “we want to know all the pages this person went to in NS on Thursday”

find a way that everyone needs your new fancy dashboard that is custom written and has GA in it

that would only help w/DB tho

yes

yeah

I think you tell your CEO to work on how to performance manage people. Its not about quantity of clicks. its about POs process per day, 360 internal feedback, cust satisfaction etc. or some other metric.

lol

oh it does.... you just cant see it. but I agree with your quest

yah

you can use other software to snipe the traffic. not unheard of. you wont see the data but can see the urls hit and back track from there.

I'd push this back and get the IT department to do it (if you have managed desktops/browsers). Obviously not an option if it's BYOD. You can sell it to the higher ups by saying that the IT dept can also provide details of non-work site accesses/durations, which is something you wouldn't be able to provide 😉

This would definitely help, I have a search that shows how many transactions did they performed but it doesn't show saved searches or reports created or pages they went to for checking product diagram or specifications

Unfortunately given our company structure I won’t be able to make changes. Structure = team of 35 using NetSuite (with me as general NS Admin / IT person) which was recently absorbed by big organization (>10,000 employees).